Returns and RefundsΒ
At [Your Store Name], we want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, we offer a returns and refunds process to make it right. You have [X] days from the date of receiving your order to request a return or exchange. All returned items must be in their original, unused, and unwashed condition, with all original tags and packaging intact.
To begin the return process, please contact our customer service team at [Your Contact Email] or [Your Contact Phone Number]. Once your return request is received, we will provide you with instructions on how to return the item. Please note that you are responsible for covering the return shipping costs unless the item is defective or we made an error with your order. We recommend using a trackable shipping service to ensure that your return is received safely.
Refunds will be issued to the original payment method once the returned item has been inspected and approved. Please allow [X] business days for processing after we receive the returned item. Shipping fees are non-refundable, and if the item was purchased with a discount or promotion, the refund will be adjusted accordingly.
In the case of damaged or defective items, please contact us immediately with details and photographic evidence of the damage. We will offer a full refund or send you a replacement, depending on your preference and stock availability. If you received the wrong item, we will cover the return shipping costs and send you the correct product as soon as possible.
Please note that some items, such as [specific products like final sale, custom-made, or intimate products], may not be eligible for returns or refunds due to their nature. All returns and refunds are subject to our review and approval.
By making a purchase with us, you agree to abide by our returns and refunds policy. If you have any further questions or concerns about returns or refunds, feel free to contact us at [Your Contact Email] for assistance.
